Ever come home from a renovation trip to find something very different from what you imagined?
That’s exactly what happened to Bernadette, a tiling mix-up that left one of her bathrooms looking nothing like the plan. 😱
In this candid episode, she shares what went wrong, what it cost, and the practical systems she’s now built to make trade communication foolproof, even when renovating remotely.
From WhatsApp groups to the “Single Source of Truth” document, you’ll learn the simple tools that can save your sanity (and your tiles).
- 00:00 – When grouting goes wrong: the story behind the bathroom disaster
- 02:45 – Why remote renovating is not for the faint-hearted
- 04:10 – How scattered messages caused a costly misunderstanding
- 06:30 – Creating one clear communication channel
- 08:15 – Introducing the “Single Source of Truth” spec doc
- 10:40 – Visuals that save you from lost-in-translation moments
- 13:00 – Keeping trades aligned with WhatsApp and project schedules
- 15:30 – How to debrief and learn from every project
- 17:00 – Download Bernadette’s Trade Spec Template + 10-Point Checklist


